Cognitive Solutions Cxi Betriebsanweisung Seite 283

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TROUBLESHOOTING
Copyright © 2006, Cognitive. 271
36. Cause: Dot time in header line is too large.
Cure: Reduce dot time.
37. Cause: Label format was designed for a different printer model or
for a printer with different dot time behavior.
Cure: Adjust the label format accordingly.
Printer prints the wrong number of labels.
Cause: The header line specifies the wrong number of labels.
Cure: Correct the header line. Remember that when using the
MULTIPLE command, the number of labels specified in the header
line is the total quantity, counting side-by-side duplicates, not the
number of vertical forms fed.
Label processing stops unexpectedly.
38. Cause: The printer has stopped processing due to a hardware
problem.
Cure: Consult your printer’s User’s Guide.
39. Cause: The printer has encountered a bad label format in a series
of formats within one file.
Cure: Isolate the bad label format by copying each format to a
different file and testing it individually. After isolating the bad
format, troubleshoot as usual. Reassemble the whole file and try it
again after the bad format is working.
Printer will not print at high speed.
40. Cause: The printer has received a VARIABLE LOWSPEED or
VARIABLE NORMAL command.
Cure: Send the printer a VARIABLE HIGHSPEED command.
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