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A799 Collection hits High Fashion
CHALLENGE
When a high-fashion designer and retailer, best known for its
designer handbags and accessories decides to replace its receipt
printing laser printers, they needed a thermal receipt printer that
was capable of doing justice to their famous designer image.
The challenge was nding a thermal printer capable of printing
the company logo to their satisfaction.
SCENARIO
The switch from laser to thermal printing in any environment
involves not only a nancial decision but also operational consi
-
derations. A combined need to reduce printing costs, as well as
the desire to reduce printer downtime and increase workspace,
drove this high-end retailer to seek an alternative solution to their
current laser printer setup. Thermal printers require no toner and
have a footprint up to three times smaller than that of a desktop
laser printer.
Once the retailer made the decision to convert to thermal receipt
printing technology, the next step was to decide which manufac
-
turer could provide the best solution for their particular appli-
cation. The overriding factor in their nal decision would be the
printer’s capability of accurately reproducing the designer’s logo
on the receipt. Although simple in design, the thin lines of the text
and levels of grayscale in the logo required precision manipula
-
tion of the logo artwork and customised support to ensure the
level of print quality would meet the designer’s standards.
SOLUTION
“CognitiveTPG’s support with this project was tremendous. Their
account representative demonstrated how the A799 two-color
receipt printer with its resident ReceiptWare software could print
the logo with clarity and density,” said the Retail Support Speci
-
alist for the designer/retailer. The retailer tested the A799 product
using the ReceiptWare software with four logo designs and each
printed crisply and cleanly. CognitiveTPG’s ReceiptWare software
enables users to turn an ordinary receipt into a marketing tool
by adding top and bottom logos, margin messages, water
-
marks for security, and other conditional graphics.
Approximately 150 printers were rolled out to 18 of the total
25 stores in the United States, and feedback from the emplo-
yees has been nothing but praise: “No more messy black to-
ner ruining my clothes or the constant maintenance! The A799
printers make our jobs easier so we can focus on the customer.”
PRINTERS | 34
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